Memory & Preferences

AIRA does not start from scratch every time you open a new chat. It remembers important details about you, your business, and your preferences — and uses that knowledge to give you better, more personalized responses over time.

How Memory Works

AIRA memory operates at two levels:

1. Conversation memory — Within a single chat, AIRA remembers everything you have discussed. You can ask follow-up questions, refine your requests, and build on previous answers without repeating yourself. This context lasts for the entire conversation.

2. Persistent memory — Across conversations, AIRA stores key facts and preferences that it has learned about you. When you start a new chat, AIRA already knows your formatting preferences, your business context, and important details you have shared before.

What AIRA Remembers

AIRA organizes memories into categories to keep things structured:

• Facts — Key business details like "Our fiscal year starts in July" or "We have three retail locations."
• Preferences — How you like things done, such as "I prefer weekly reports broken down by category" or "Always show revenue in USD."
• Goals — Your business objectives, like "We are targeting 20% revenue growth this quarter."
• Rules — Guidelines AIRA should follow, such as "Never include test orders in reports."
• Context — Background information about your business, team, or industry.
• Terminology — Business-specific terms and definitions unique to your organization.

Observational Memory

You do not need to explicitly tell AIRA to remember things. AIRA observes your conversations and automatically extracts preferences and patterns that matter. For example:

• If you consistently ask for reports in a specific format, AIRA picks up on that and applies it in future conversations.
• If you mention your timezone, preferred language style, or key business metrics, AIRA stores those as memories.
• If you correct AIRA or ask it to change how it presents information, it learns from the correction.

This happens in the background after each conversation. AIRA prioritizes the most useful observations and avoids storing duplicates.

Managing Your Memories

You can view, edit, and delete all of AIRA's memories from the Memory settings page:

1. Go to Settings in your workspace.
2. Select Memory from the navigation.
3. Browse your memories organized by type.

The memory settings page gives you full control:

• Search — Filter memories by content or type to find specific ones quickly.
• Personal tab — View memories that are specific to you. These are only visible to you and influence your personal AIRA experience.
• Organization tab — View memories shared across your team. These help AIRA understand your business context for everyone in the workspace.
• Add memory — Manually add a fact, preference, or rule that you want AIRA to know.
• Edit — Click any memory to view its full content and make changes.
• Delete — Remove memories that are outdated or incorrect. AIRA will stop using deleted memories immediately.
• Clean up duplicates — Remove duplicate memories automatically with one click.

Tips for Better Memory

• Be explicit when it matters. If you want AIRA to always use a specific format or metric, say so directly: "Remember that I always want revenue numbers rounded to the nearest dollar."
• Review periodically. Check your memories every few weeks to remove anything outdated. Business context changes, and stale memories can lead to less accurate responses.
• Use organization memories for team-wide context. If your entire team should know that "We measure retention as 90-day repeat purchase rate," add it as an organization memory so AIRA applies it for everyone.

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