Platform Settings
Configure general organization settings and team management
Platform Settings
Manage your AccessFuel organization configuration and team members.
General Settings
Access general settings by clicking your profile icon → Settings → General.
Organization Logo
Upload your organization logo to personalize your organization:
- Navigate to Settings → General
- Find the Organization Logo section
- Click Upload Logo or drag and drop an image
- Recommended size: Square image (200x200px or larger)
- Supported formats: PNG, JPG, SVG
Organization Name
Update your organization name:
- Go to Settings → General
- Find Organization Name section
- Enter your new organization name
- Click Save Changes
Organization Slug
The organization slug is used in your AccessFuel URLs (e.g., accessfuel.com/console/your-slug):
- Navigate to Settings → General
- Find Organization Slug section
- Enter a URL-friendly identifier (lowercase letters, numbers, hyphens only)
- Click Update Slug
Note: Changing your slug will update all organization URLs.
Timezone Settings
Set your organization's timezone for accurate reporting:
- Go to Settings → General
- Find Language & Time section
- Select your timezone from the dropdown
- All reports and timestamps will use this timezone
Delete Organization
⚠️ Owner-only action
Permanently delete your organization and all associated data:
- Navigate to Settings → General
- Scroll to Delete your organization section
- Click Delete Organization
- Confirm the deletion
Warning: This action cannot be undone. All data, integrations, and team access will be permanently removed.
Team Management
Manage team members and their roles in Settings → General → Organization Members section.
Inviting Team Members
Add new members to your organization:
- Go to Settings → General
- Scroll to Organization Members section
- Click Invite Member button
- Enter the email address
- Select a role (see roles below)
- Click Send Invitation
The invited user will receive an email with an invitation link to join your organization.
Organization Roles
AccessFuel has three organization roles with different permission levels:
Owner
- Full access to all organization settings
- Can manage billing and subscriptions
- Can transfer ownership to another member
- Can delete the organization
- Only one owner per organization (transferable)
Admin
- Manage team members and integrations
- Configure organization settings
- View and manage all data
- Cannot delete organization or manage billing
Member
- View analytics and reports
- Create and manage customer segments
- Export data
- Cannot invite members or change settings
Managing Team Member Roles
Update a team member's role or remove them:
- Navigate to Settings → General → Organization Members
- Find the team member in the list
- Click the menu icon (⋮) next to their name
- Select Change Role to update their permissions
- Or select Remove to remove them from the organization
Note: Only Owners and Admins can manage team members.
Transferring Ownership
Owner-only action
Transfer organization ownership to another team member:
- Go to Settings → General → Organization Members
- Find the member you want to make owner
- Click the menu icon (⋮)
- Select Transfer Ownership
- Confirm the transfer
Warning: After transfer, you will become an Admin. This action cannot be undone.
Pending Invitations
View and manage invitations that haven't been accepted yet:
- Navigate to Settings → General → Organization Members
- Scroll to Pending Invitations section
- Click Resend to send the invitation again
- Click Cancel to revoke the invitation
Security Settings
Access security settings by going to Settings → Security.
Password Management
Update your account password:
- Go to Settings → Security
- Find Change Password section
- Enter your current password
- Enter your new password
- Confirm your new password
- Click Update Password